1. Sites covered by this Privacy Statement:
Links to non-Youth Alive Florida websites:
2. Collection of personal information:
To serve you better and understand your needs and interests, Youth Alive Florida collects, exports, and uses personal information with adequate notice and consent, along with required filings with data protection authorities, when applicable. For example, when you order products or services, apply for instant credit, request information, subscribe to marketing or support materials, register yourself or your Youth Alive Florida products, or apply for a job at Youth Alive Florida, we will ask you to provide personal information to complete these transactions.The types of personal information you provide to us on these pages may include contact information such as your name, address, telephone number, email address, financial information such as your credit card number, and other unique information such as user IDs and passwords, billing and transaction information, product and service preferences, contact preferences, educational and employment background, and job interest data. If you apply for instant credit, we will ask you to provide additional sensitive personal information such as salary, and banking information. This information will be used by our financial services providers in determining whether to extend you credit.
On occasion, Youth Alive Florida may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personal information from you. Participation in these surveys or contests is completely voluntary and you, therefore, have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).
3. How we use your information:
The information Youth Alive Florida collects to understand your needs and interests helps Youth Alive Florida deliver a consistent and personalized experience. For example, Youth Alive Florida may use your information to:
assist you in completing a transaction or order
communicate with you about products and services
provide service and support
administer your account
update you on new services and benefits
provide personalized promotional offers
select content to be communicated to you
send you a newsletter
personalize some Youth Alive Florida websites
allow you to participate in contests and surveys
contact you for market research regarding Youth Alive Florida products or services
or for other purposes disclosed to you at the time we collect your information, or pursuant to your consent.
We will give you the opportunity to choose your privacy preferences regarding the communications we send. The testimonials posted on our website are only posted with the expressed permission of the individual or organization who provided that testimonial.
Credit card information is used only for payment processing and fraud prevention. Credit card information and other sensitive personal information required to process a credit decision is not used for any other purpose by our financial services providers or Youth Alive Florida and will not be kept longer than necessary for providing the services, unless you ask us to retain your credit card information for future purchases.
4. How we share your information:
Youth Alive Florida will not sell, rent, or lease your personal information to others except as described in this Statement. Youth Alive Florida shares personal information in the following ways:
Youth Alive Florida retains service providers and suppliers to deliver complete products, services, and customer solutions and to assist Youth Alive Florida with marketing and communication initiatives. These providers and suppliers include, for example, credit card processors, providers of customer support and live-help, email service providers, automated data processors, and shipping agents. Suppliers and service providers are required by contract to keep confidential the information received on behalf of Youth Alive Florida and may not use it for any purpose other than to carry out the services they are performing for Youth Alive Florida.
Except as described in this Statement, Youth Alive Florida will not share the personal information you provide to Youth Alive Florida with non-Youth Alive Florida third parties without your permission, unless to: (i) respond to duly authorized information requests of police and governmental authorities, (ii) comply with any law, regulation, subpoena, or court order, (iii) help prevent fraud or to enforce or protect the rights and properties of Youth Alive Florida or its subsidiaries, (iv) protect the personal safety of Youth Alive Florida employees and third parties on Youth Alive Florida property, or (v) when we believe in good faith that disclosure is necessary to protect your safety or the safety of others.
Circumstances may arise where, whether for strategic or other business reasons, Youth Alive Florida decides to sell, buy, merge, or otherwise reorganize operations in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or the receipt of it from sellers. It is Youth Alive Florida’s practice to seek appropriate protection for information in these types of transactions.
5. Children’s privacy:
Youth Alive Florida does not knowingly collect personally identifiable information from children under the age of thirteen (13) without requiring parental consent, and does not target its websites to children under age thirteen. Any person who provides information to us represents that they are thirteen (13) years of age or older. We encourage parents and guardians to take an active role in their children’s online activities and interests. If you have any questions or concerns in this matter, please contact us. If you believe we have inadvertently collected personally identifiable information from a child under age thirteen (13), please encourage the parent of the child to contact us, and we will provide the parent an opportunity to review the data inadvertently collected, and further provide the parent an opportunity to have such data deleted and agree to prevent its further use or collection.
6. Your choices and selecting your privacy preferences:
Youth Alive Florida gives you the choice of receiving a variety of information that complements our products and services. You can subscribe to receive certain product-specific and service-specific information and also choose to receive Youth Alive Florida general communications. We give you a choice regarding delivery of Youth Alive Florida general communications by postal mail, email and telephone.
You can make or change your choices about receiving either subscription or general communications at the data collection point or by using other methods, which are listed in the following sections. This option does not apply to communications primarily for the purpose of administering order completion, contracts, support, product safety warnings, driver updates, or other administrative and transactional notices as the primary purpose of these communications is not promotional in nature.
The email communications that you receive from Youth Alive Florida will be provided in accordance with this statement. Some email communications may utilize automatic data collection tools.
Subscription communications include email newsletters, software updates, etc. that may be expressly requested by you or which you consented to receive. After you request such communications, you may opt-out of receiving them by using one of the following methods:
Select the email “opt out” or “unsubscribe” link, or follow the opt-out instructions included in each subscription communication.
Return to the web page(s) where you originally registered your preferences and follow the opt-out instructions.
Write to Youth Alive Florida Privacy Office. Be sure to provide your name, email and postal address, and specific relevant information about Youth Alive Florida subscriptions that you no longer wish to receive.
Please be aware that when you opt out of receiving certain subscription communications, it may affect the services you have chosen to receive from Youth Alive Florida where accepting the communications is a condition of receiving the services.
7. Access to and accuracy of your information:
Youth Alive Florida strives to keep your personal information accurately recorded. We have implemented technology, management processes, and policies to help maintain data accuracy. Youth Alive Florida provides individuals with reasonable access to personal information that they provided to Youth Alive Florida and the reasonable ability to review and correct it or ask for anonymization, blockage, or deletion, as applicable. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your data. To view and change the personal information that you directly provided to Youth Alive Florida, contact Youth Alive Florida Privacy Office.
8. Keeping your personal information secure:
Youth Alive Florida takes seriously the trust you place in us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, Youth Alive Florida utilizes appropriate physical, technical, and administrative procedures to safeguard the information we collect.
We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive information such as credit card information. SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see the symbol of either an unbroken key or a closed lock (depending on your browser) at the top or bottom of your browser window.
Credit card numbers are used only for processing payments and are not used for other purposes. As part of real-time payment processing, Youth Alive Florida subscribes to a fraud management service. This service gives you and Youth Alive Florida an extra level of security to guard against credit card fraud and to protect your financial data.
9. Data Retention & Security:
10. Changes to this statement:
If we change our privacy statement, we will post the revised statement here with an updated revision date. If we make significant changes to our statement, we may also notify you by other means, such as sending an email or posting a notice on our homepage.
11. Contacting us:
We value your opinions. If you have comments or questions about our privacy statement, please send them to Youth Alive Florida Privacy Office or write to us at the following address: